Welcome to DNBi Help. Here is your one-stop shop for answers to Frequently Asked Questions and solutions to optimizing your DNBi experience. If you require additional information, contact the Customer Service Center at 800-234-3867 (Monday - Friday from 8 a.m. to 6 p.m. Local Time). Click here for customer assistance email forms.

What is New

Portfolio Risk Manager

Learn about Portfolio Risk Manager | Portfolio Risk Manager Help Guide


Getting Started


Common Tasks and Features

Trade Groups Within DNBi

Detailed Trade Risk InsightTM

DNBi Credit NetworkTM

DNBi Decision Maker

Online Credit Application

DNBi Account Manager

DNBi Administration

Your DNBi Account

DUNSRightTM

The Power Behind Quality Information. The foundation of DUNSRight™ is Quality Assurance which includes over 2,000 separate automated checks, plus many manual ones, to ensure the data meets our high quality standards. In addition, five quality drivers work sequentially to collect and enhance the data.

D&B Training Resources

Contact Us

If you require additional information, contact the Customer Service Center at 800-234-3867 (M-F 8am-6pm Local Time).

Click here for customer assistance email forms.

D&B Customer Service

Do you have a general question about a D&B product or service, or about your own D&B report?

Click here to access answers to D&B's most frequently asked questions.

D&B Trade Exchange Program

Join the thousands of companies enjoying the benefits of submitting A/R information to the D&B Trade Exchange Program.

Click here to learn more or call 1-800-999-3867, ext. 7991 to speak with a D&B representative right away. Let our program help your company reduce DSO and improve Cash Flow.